SFDC
Software Training Workshop - SFDC
I repurposed this basic Salesforce.com training to meet the needs of the client during a multi-week onboarding of Sales Representatives.
What was my role in the project?
I executed deep needs analysis for performance training.
I designed and developed multi-week employee onboarding including blended learning with both ILT and WBT.
I synthesized learning evaluation data and reported findings furthering performance training effectiveness.
I provided recommendations to human resources and aligned recruitment strategies.